What determines user satisfaction in ERP projects: benefits, barriers or risks?
نویسنده
چکیده
ERP systems are cost and complex systems. They require heavy investments. However, post implementation reviews of ERP projects are not commonly realized, though, they may give insights about what to do with benefits, barriers and risks. First, the research conducted a literature review on ERP benefits, barriers and risks. Second, benefits, barriers and risks are checked with their effects on user satisfaction in ERP projects.
منابع مشابه
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عنوان ژورنال:
- J. Enterprise Inf. Management
دوره 22 شماره
صفحات -
تاریخ انتشار 2009